FAQ

Yes, you can have an app on your Apple or Android smartphone, which will allow you to receive notifications of alarm events. It will also allow you to set and unset the system remotely via the app, as long as you have a good data (4G) or WiFi connection

Yes, there are pet tolerant detectors that will ignore small to medium size pets such as cats and dogs.

Alternatively there are different types of detection devices that can be used instead. These include door/window contacts, break glass and shock detectors, which protect the perimeter of your home and leave the interior free for your pets to roam.

Some outhouses can potentially get false positives from draughts, vermin or insects if a single detector type is used.

A combined dual technology detector would be ideal for harsher environments where normal PIR detectors would be unreliable. Dual-tech’s are perfectly suited to garages, sheds and warehouse security in Hampshire, Dorset & Wiltshire.

Prices of intruder alarm systems can vary greatly depending on a number of factors:

• The size of the property being protected
• The age and construction of the property
• The number of detectors required
• The type of system to be installed
• Whether your property is commercial or residential
• Additional security features required
• Whether it connects to a police response
• Many other factors….

To get a really accurate quote for your Hampshire, Dorset & Wiltshire security system, why not arrange a free site visit from our team? This will allow us to recommend the ideal setup to protect your premises.

Most modern alarm systems are now mainly wireless so require no or very few cables. Any cables we do need to install are run neatly and hidden where possible using existing cavities and voids.

All alarms installed after 1995 are fitted with a 20 minute cut-out device, so they can only sound for a maximum of 20 minutes at any one time.

Wireless systems are available, however we don’t generally recommend them, as they use WiFi or radio transmission. This can be unreliable and the internal rechargeable or replaceable batteries need regular attention.

In order to offer the highest security levels in Hampshire, Dorset & Wiltshire properties, we install hard-wired CCTV, as it is much more dependable and requires no user maintenance.

Protek Security installs systems with ‘mild AI technology’ that not only send alerts of movement, but can specifically isolate those alerts to movement of people or vehicles.

Yes, as long as the system is connected to the local internet at the premises you’ll be able to review live and recorded images on your smartphone or tablet, via an App.

UK Home Office guidelines recommend 7 days storage for a domestic CCTV system, and 30 days for a commercial CCTV system. We always ensures these guidelines are met or exceeded with all systems we supply, install and maintain in Hampshire, Dorset & Wiltshire.

Prices of CCTV camera installation can vary greatly depending on a number of factors:

• The size of the property being protected
• The age and construction of the property
• The number of cameras required
• The brand of system to be installed
• Whether your property is commercial or residential
• Additional security features required
• Amount of video storage required
• Many other factors….

To get a really accurate quote for your Hampshire, Dorset & Wiltshire camera monitoring system, why not arrange a free site visit from our team? This will allow us to recommend the ideal setup to protect your premises.

We provide the option of a UPS (uninterrupted power supply) connected to the security cameras. This is a battery backup unit that will keep the CCTV system running for a short period of time following a mains power outage.

Prices of access control installation can vary greatly depending on a number of factors:

• The size of the business being protected
• The layout of the commercial premises
• The number of barriers required
• The type of fob/key/card/PIN system to be installed
• Additional security features required
• The expected usage amount of the barriers/doors
• Whether the system is external or internal
• Many other factors….

To get a really accurate quote for your Hampshire, Dorset & Wiltshire access controllers, why not arrange a free site visit from our team? This will allow us to recommend the ideal setup to protect your business.

‘Access control’ is most commonly used in a commercial setting, allowing staff or visitors access through doors/barriers. These use proximity tags/cards or PIN codes, removing the need for audio or video verification from a second party. These systems can also be programmed to only allow people access through specific doors at specific times, subject to their authorisation levels.

‘Door Entry’ is a system that controls which people can enter a shared building entrance. This is the kind of thing you would see at the entrance to a block of flats, for example. These typically uses either an audio-only or a combined video and audio intercom to speak to the visitor, before allowing them access through the door.

We can tailor the access control system to suit the exact needs of your Hampshire, Dorset & Wiltshire business. There are many different options available:

• Video security doors
• Card readers
• Fob readers
• Tag readers
• Keypad PIN access
• Fingerprint readers